We regularly collect feedback from patients to improve our service. Here is a selection of feedback and testimonials:

“ Excellent quality of treatment, friendly staff and high standards of Covid-19 protection.” (Jan 2021)

“ Excellent dentist. I have always found them so helpful and would like to thank all the staff at Urchfont for their brilliant care, attention and consideration. The best dental care I have had.” (Jan 2021)

“ The professionalism and care is 1st Class” (Jan 2021)

“ Friendly, helpful and very meticulous about infection control during the Covid-19 pandemic. Good communication before during and after the appointment. Great to have my X-rays and proposed course of treatment options explained. Thank you.” (Dec 2020)

“ Excellent treatment as always, lovely helpful efficient staff, lovely practice. Highly recommend.” (Dec 2020)

“ Everything was done to protect the patients and the staff and the care given to me was the best I could have hoped. I was given choices over various options available and helped to come to the best conclusion.” (Nov 2020)

“ Very prudent and careful preparation thanks” (Oct 2020)

“ I felt very safe. Every precaution was taken and thought through for patients well being.” (Sep 2020)

We paused collecting feedback for a few months due to COVID-19

“ I have never felt so comfortable and well looked after at the dentist.” (Mar 2020)

“ Such a lovely practice. feel well looked after as a very nervous patient.” (Mar 2020)

“ wonderful with children. my daughter loves coming to the dentist” (Feb 2020)

“ Excellent practice, great service and everyone is very friendly” (Feb 2020)

“ Best practice in the universe!” (Jan 2020)

“ Always willing to help and explain all treatment in detail. Very friendly a sympathetic” (Jan 2020)

“ really puts me at ease when everything is explained so thoroughly- felt totally safe” (Jan 2020)

“ A very comfortable experience!” (Dec 2019)

“ Verity was excellent – especially as I’m a bit nervous when visiting the dentist. Thank you!” (Dec 2019)

“ … the people are really nice 😊. they are also kind and helpful – especially the receptionist and Gwynnifer.” (Oct 2019)

“ I really like the dentist! She is really nice.” (Oct 2019)

“ Always kind and helpful – very professional service.” (Sep 2019)

“ Everyone is lovely and friendly and honest 😊” (Sep 2019)

“ Very calm atmosphere and professional service” (Aug 2019)

“ you are all genuinely interested in your patient health and are always welcomed and put at ease” (Aug 2019)

“ Very patient and friendly staff. Very informative, exceptional dentist and most patient and caring hygienist I have met.” (Jul 2019)

“ I love this dentist, and I love its service. I love the smell in here!” (Jul 2019)

“ Best, most thorough, knowledgeable, excellent service. will definitely recommend.” (Jun 2019)

“ Very friendly as soon as you walk in, very relaxed environment which puts you at ease. professional, friendly team. ” (Jun 2019)

“ Really nice and super helpful. Thank you! 😊” (May 2019)

“ Lovely staff, kind, caring. Very professional and high standard of care. Full trust in their recommendations and advice. Thank you.” (May 2019)

“ Very friendly dentist and you feel relaxed in such a lovely building.” (Apr 2019)

“ Very friendly and caring service” (Apr 2019)

“ staff are always friendly and helpful. I always leave feeling assured and happy. I feel the care is to a very high standard here. Thank you.” (Mar 2019)

“ Very patient and informative staff. I have an absolute fear, but they have put me at some ease.” (Mar 2019)

“ Treatment well explained. future treatment well explained. equipment for personal hygiene well explained. costs explained” (Feb 2019)

“ Good, kind treatment for children. Good advice given on how to avoid tooth decay.” (Feb 2019)

“ Excellent care and attention- it is almost a pleasure to go to the dentist! the service is extremely friendly and professional” (Jan 2019)

“ Excellent dentist, fantastic with my daughter” (Jan 2019)

“ Always friendly and clear advice and service. I wouldn’t want to go anywhere else. Thank you!” (Dec 2018)

“ Brilliant! We are so lucky to have this practice in such a rural area. ” (Dec 2018)

“ I always recommend Urchfont to friends and family. Very helpful, friendly staff. Thank you.” (Nov 2018)

“ Kind and informative. Definitely tell they want the best for their patients.” (Nov 2018)

“ Friendly, professional, great explanations, very helpful.” (Oct 2018)

“ Best service ever. Great reception staff and nurse and dentist gentle.” (Oct 2018)

“ Friendly, pleasant staff. Always treated with care and kindness, and any treatment explained thoroughly.” (Sep 2018)

“ Very friendly and professional. Great with children my son loves coming to the dentist!” (Sep 2018)

“ Always treated really well. Lovely staff and I always come away understanding what I need to do and why.” (Aug 2018)

“ what lovely staff, endlessly knowledgeable but equally kind and patient” (Aug 2018)

“ The friendliest staff I have ever met” (Aug 2018)

“ Very good service, reassuring, very informative. Very pleased- thank you!” (July 2018)

“ Everyone is very kind and try to help you to have the best possible experience.” (July 2018)

“ I have never felt so at ease and looked after at a dentist before.” (June 2018)

“ everyone is so friendly, makes coming to the dentist a lovely experience” (June 2018)

“ Fantastic support (I’m a nervous patient!). Also very informative in every aspect of care received. Gwynnifer has made me feel at ease and comfortable at all times! Great to have found a ‘forever’ dentist. 🙂” (May 2018)

“ The dentists are extremely competent and very good at putting patients at ease. they explain everything they do and why they do it. Great!” (May 2018)

“ A job well done – thank you. You are all always professional. I look forward to my next visit. ” (Apr 2018)

“ Very friendly and professional reception. Welcoming and warm practice. Dental staff are great with children. ” (Apr 2018)

“ (hygienist) is excellent and makes you feel very relaxed. 10/10!” (Mar 2018)

“ (dentist) and (nurse) were extremely understanding of a nervous patient. Explained everything and we had a laugh too!” (Mar 2018)

“ Good feedback, good price and good for anxious patients.” (Feb 2018)

“ Told me exactly what was happening – very calming. Also very polite.” (Feb 2018)

“ Staff always very welcoming and friendly and you are always well looked after – thank you!” (Jan 2018)

“ Great practice! Very pleased it won an award!” (Jan 2018)

“ Explained what needed to be done, understanding of issues with my tooth. Created a plan and gave advice about what to do going forward. ” (Dec 2017)

“ Urchfont Dental Care is very welcoming and makes you feel at ease. My children are very happy to come and see the team. I would highly recommend.” (Dec 2017)

“ Staff are lovely, explain everything to you and are very reassuring.” (Nov 2017)

“ The whole team is caring, supportive and professional. My teeth are well cared for.” (Nov 2017)

“ Great dentist who gave me a lot of information in surgery as well as a clear, succinct summary on my treatment plan to take away with me.” (Oct 2017)

“ Always welcoming, very friendly, very good with children.” (Oct 2017)

“ I have always been extremely nervous of the dentist but after meeting Gwynnifer today I think that won’t be a problem. It’s taken over 40 years for me to be able to say that. She was so gentle and explained everything so well. Thank you!” (Sep 2017)

“ Great practice, staff and service. Always feel welcome and my teeth are well looked after!” (Sep 2017)

“ Thank you for making me feel at ease!” (Aug 2017)

“ I have always found the practice welcoming and the staff friendly and efficient.” (Aug 2017)

“ Excellent customer service. As a nervous patient I am made to feel at ease. Thank you 🙂” (July 2017)

“ Friendly staff, clean environment and reasonably priced, good quality treatment.” (July 2017)

“ Helpful and friendly staff. Great treatment. everything explained clearly.” (June 2017)

“ I received lots of advice and my appointment was very informative.” (June 2017)

“ Relaxed. Friendly. Treatment explained so I am put at ease.” (May 2017)

“ Very professional, punctual and understanding.” (May 2017)

“ Very friendly, clean and brilliant with kids. Lots of stuff to do whilst waiting.” (Apr 2017)

“ Hygienist is great! My gums are so much better since I’ve been seeing her.” (Apr 2017)

“ Great dentist. Very good with children.
All round great team.” (Mar 2017)

“ Very friendly and helpful – put me at ease.
Would definitely recommend.” (Mar 2017)

“ Very professional service from reception to the dental and hygienist team. Always take time to explain procedures and how to keep my teeth and gums healthy at home.” (Feb 2017)

“ Always courteous and friendly. Always well informed and all options/issues communicated well. Excellent help with emergencies.” (Feb 2017)

“ I would recommend this practice to anyone!” (Jan 2017)

“ I was very nervous but the hygienist was lovely!” (Jan 2017)

“ Very informative, friendly and easy to trust as they give you confidence. They know exactly what they are doing.” (Dec 2016)

“ Everyone is always helpful, friendly and polite. Treatment is explained clearly and questions are encouraged – very reassuring approach. Also feel that I am getting ‘value for money’.” (Dec 2016)

“ All staff are lovely and very helpful! Treatments are to very high standards and the maximum effort level is put into every patient. No improvements necessary!” (Nov 2016)

“ I have received excellent care and efficient, professional treatment. I have complete confidence to recommend your service.” (Nov 2016)

“ Lovely care. very friendly and helpful. Fantastic with children, wouldn’t go anywhere else.” (Oct 2016)

“ Very professional, friendly and particularly patient and understanding towards nervous patients.” (Sep 2016)

“ The place is very clean and modern and the people who work there are lovely and welcoming. I also feel I get the best advice on how to best look after my teeth.” (Aug 2016)

“ The dental service has been extremely friendly, always ensuring I am aware of what they are doing, and making me confident they are knowledgeable on the topic, and know exactly what they are doing/talking about.” (Jul 2016)

“ first time here, very impressed. professional environment, friendly staff and welcoming. dental staff were great with the kids.” (Feb 2016)

“ Lovely new extension. It’s like a 5 star hotel” (Feb 2016)