We regularly collect feedback from patients to improve our service. Here is a selection of feedback and testimonials:
“ I always recommend Urchfont to friends and family. Very helpful, friendly staff. Thank you.” (Nov 2018)
“ Kind and informative. Definitely tell they want the best for their patients.” (Nov 2018)
“ Friendly, professional, great explanations, very helpful.” (Oct 2018)
“ Best service ever. Great reception staff and nurse and dentist gentle.” (Oct 2018)
“ Friendly, pleasant staff. Always treated with care and kindness, and any treatment explained thoroughly.” (Sep 2018)
“ Very friendly and professional. Great with children my son loves coming to the dentist!” (Sep 2018)
“ Always treated really well. Lovely staff and I always come away understanding what I need to do and why.” (Aug 2018)
“ what lovely staff, endlessly knowledgeable but equally kind and patient” (Aug 2018)
“ The friendliest staff I have ever met” (Aug 2018)
“ Very good service, reassuring, very informative. Very pleased- thank you!” (July 2018)
“ Everyone is very kind and try to help you to have the best possible experience.” (July 2018)
“ I have never felt so at ease and looked after at a dentist before.” (June 2018)
“ everyone is so friendly, makes coming to the dentist a lovely experience” (June 2018)
“ Fantastic support (I’m a nervous patient!). Also very informative in every aspect of care received. Gwynnifer has made me feel at ease and comfortable at all times! Great to have found a ‘forever’ dentist. 🙂” (May 2018)
“ The dentists are extremely competent and very good at putting patients at ease. they explain everything they do and why they do it. Great!” (May 2018)
“ A job well done – thank you. You are all always professional. I look forward to my next visit. ” (Apr 2018)
“ Very friendly and professional reception. Welcoming and warm practice. Dental staff are great with children. ” (Apr 2018)
“ (hygienist) is excellent and makes you feel very relaxed. 10/10!” (Mar 2018)
“ (dentist) and (nurse) were extremely understanding of a nervous patient. Explained everything and we had a laugh too!” (Mar 2018)
“ Good feedback, good price and good for anxious patients.” (Feb 2018)
“ Told me exactly what was happening – very calming. Also very polite.” (Feb 2018)
“ Staff always very welcoming and friendly and you are always well looked after – thank you!” (Jan 2018)
“ Great practice! Very pleased it won an award!” (Jan 2018)
“ Explained what needed to be done, understanding of issues with my tooth. Created a plan and gave advice about what to do going forward. ” (Dec 2017)
“ Urchfont Dental Care is very welcoming and makes you feel at ease. My children are very happy to come and see the team. I would highly recommend.” (Dec 2017)
“ Staff are lovely, explain everything to you and are very reassuring.” (Nov 2017)
“ The whole team is caring, supportive and professional. My teeth are well cared for.” (Nov 2017)
“ Great dentist who gave me a lot of information in surgery as well as a clear, succinct summary on my treatment plan to take away with me.” (Oct 2017)
“ Always welcoming, very friendly, very good with children.” (Oct 2017)
“ I have always been extremely nervous of the dentist but after meeting Gwynnifer today I think that won’t be a problem. It’s taken over 40 years for me to be able to say that. She was so gentle and explained everything so well. Thank you!” (Sep 2017)
“ Great practice, staff and service. Always feel welcome and my teeth are well looked after!” (Sep 2017)
“ Thank you for making me feel at ease!” (Aug 2017)
“ I have always found the practice welcoming and the staff friendly and efficient.” (Aug 2017)
“ Excellent customer service. As a nervous patient I am made to feel at ease. Thank you 🙂” (July 2017)
“ Friendly staff, clean environment and reasonably priced, good quality treatment.” (July 2017)
“ Helpful and friendly staff. Great treatment. everything explained clearly.” (June 2017)
“ I received lots of advice and my appointment was very informative.” (June 2017)
“ Relaxed. Friendly. Treatment explained so I am put at ease.” (May 2017)
“ Very professional, punctual and understanding.” (May 2017)
“ Very friendly, clean and brilliant with kids. Lots of stuff to do whilst waiting.” (Apr 2017)
“ Hygienist is great! My gums are so much better since I’ve been seeing her.” (Apr 2017)
“ Great dentist. Very good with children.
All round great team.” (Mar 2017)
“ Very friendly and helpful – put me at ease.
Would definitely recommend.” (Mar 2017)
“ Very professional service from reception to the dental and hygienist team. Always take time to explain procedures and how to keep my teeth and gums healthy at home.” (Feb 2017)
“ Always courteous and friendly. Always well informed and all options/issues communicated well. Excellent help with emergencies.” (Feb 2017)
“ I would recommend this practice to anyone!” (Jan 2017)
“ I was very nervous but the hygienist was lovely!” (Jan 2017)
“ Very informative, friendly and easy to trust as they give you confidence. They know exactly what they are doing.” (Dec 2016)
“ Everyone is always helpful, friendly and polite. Treatment is explained clearly and questions are encouraged – very reassuring approach. Also feel that I am getting ‘value for money’.” (Dec 2016)
“ All staff are lovely and very helpful! Treatments are to very high standards and the maximum effort level is put into every patient. No improvements necessary!” (Nov 2016)
“ I have received excellent care and efficient, professional treatment. I have complete confidence to recommend your service.” (Nov 2016)
“ Lovely care. very friendly and helpful. Fantastic with children, wouldn’t go anywhere else.” (Oct 2016)
“ Very professional, friendly and particularly patient and understanding towards nervous patients.” (Sep 2016)
“ The place is very clean and modern and the people who work there are lovely and welcoming. I also feel I get the best advice on how to best look after my teeth.” (Aug 2016)
“ The dental service has been extremely friendly, always ensuring I am aware of what they are doing, and making me confident they are knowledgeable on the topic, and know exactly what they are doing/talking about.” (Jul 2016)
“ first time here, very impressed. professional environment, friendly staff and welcoming. dental staff were great with the kids.” (Feb 2016)
“ Lovely new extension. It’s like a 5 star hotel” (Feb 2016)