Testimonials

We regularly collect feedback from patients to improve our service. Here is a selection of feedback and testimonials:

I always recommend Urchfont to friends and family. Very helpful, friendly staff. Thank you. (Nov 2018)

Kind and informative. Definitely tell they want the best for their patients. (Nov 2018)

Friendly, professional, great explanations, very helpful. (Oct 2018)

Best service ever. Great reception staff and nurse and dentist gentle. (Oct 2018)

Friendly, pleasant staff. Always treated with care and kindness, and any treatment explained thoroughly. (Sep 2018)

Very friendly and professional. Great with children my son loves coming to the dentist! (Sep 2018)

Always treated really well. Lovely staff and I always come away understanding what I need to do and why. (Aug 2018)

what lovely staff, endlessly knowledgeable but equally kind and patient (Aug 2018)

The friendliest staff I have ever met (Aug 2018)

Very good service, reassuring, very informative. Very pleased- thank you! (July 2018)

Everyone is very kind and try to help you to have the best possible experience. (July 2018)

I have never felt so at ease and looked after at a dentist before. (June 2018)

everyone is so friendly, makes coming to the dentist a lovely experience (June 2018)

Fantastic support (I’m a nervous patient!). Also very informative in every aspect of care received. Gwynnifer has made me feel at ease and comfortable at all times! Great to have found a ‘forever’ dentist. 🙂 (May 2018)

The dentists are extremely competent and very good at putting patients at ease. they explain everything they do and why they do it. Great! (May 2018)

A job well done – thank you. You are all always professional. I look forward to my next visit. (Apr 2018)

Very friendly and professional reception. Welcoming and warm practice. Dental staff are great with children. (Apr 2018)

(hygienist) is excellent and makes you feel very relaxed. 10/10! (Mar 2018)

(dentist) and (nurse) were extremely understanding of a nervous patient. Explained everything and we had a laugh too! (Mar 2018)

Good feedback, good price and good for anxious patients. (Feb 2018)

Told me exactly what was happening – very calming. Also very polite. (Feb 2018)

Staff always very welcoming and friendly and you are always well looked after – thank you! (Jan 2018)

Great practice! Very pleased it won an award! (Jan 2018)

Explained what needed to be done, understanding of issues with my tooth. Created a plan and gave advice about what to do going forward. (Dec 2017)

Urchfont Dental Care is very welcoming and makes you feel at ease. My children are very happy to come and see the team. I would highly recommend. (Dec 2017)

Staff are lovely, explain everything to you and are very reassuring. (Nov 2017)

The whole team is caring, supportive and professional. My teeth are well cared for. (Nov 2017)

Great dentist who gave me a lot of information in surgery as well as a clear, succinct summary on my treatment plan to take away with me. (Oct 2017)

Always welcoming, very friendly, very good with children. (Oct 2017)

I have always been extremely nervous of the dentist but after meeting Gwynnifer today I think that won’t be a problem. It’s taken over 40 years for me to be able to say that. She was so gentle and explained everything so well. Thank you! (Sep 2017)

Great practice, staff and service. Always feel welcome and my teeth are well looked after! (Sep 2017)

Thank you for making me feel at ease! (Aug 2017)

I have always found the practice welcoming and the staff friendly and efficient. (Aug 2017)

Excellent customer service. As a nervous patient I am made to feel at ease. Thank you 🙂 (July 2017)

Friendly staff, clean environment and reasonably priced, good quality treatment. (July 2017)

Helpful and friendly staff. Great treatment. everything explained clearly. (June 2017)

I received lots of advice and my appointment was very informative. (June 2017)

Relaxed. Friendly. Treatment explained so I am put at ease. (May 2017)

Very professional, punctual and understanding. (May 2017)

Very friendly, clean and brilliant with kids. Lots of stuff to do whilst waiting. (Apr 2017)

Hygienist is great! My gums are so much better since I’ve been seeing her. (Apr 2017)

Great dentist. Very good with children.
All round great team. (Mar 2017)

Very friendly and helpful – put me at ease.
Would definitely recommend. (Mar 2017)

Very professional service from reception to the dental and hygienist team. Always take time to explain procedures and how to keep my teeth and gums healthy at home. (Feb 2017)

Always courteous and friendly. Always well informed and all options/issues communicated well. Excellent help with emergencies. (Feb 2017)

I would recommend this practice to anyone! (Jan 2017)

I was very nervous but the hygienist was lovely! (Jan 2017)

“ Very informative, friendly and easy to trust as they give you confidence. They know exactly what they are doing. (Dec 2016)

“ Everyone is always helpful, friendly and polite. Treatment is explained clearly and questions are encouraged – very reassuring approach. Also feel that I am getting ‘value for money’. (Dec 2016)

“ All staff are lovely and very helpful! Treatments are to very high standards and the maximum effort level is put into every patient. No improvements necessary! (Nov 2016)

“ I have received excellent care and efficient, professional treatment. I have complete confidence to recommend your service. (Nov 2016)

“ Lovely care. very friendly and helpful. Fantastic with children, wouldn’t go anywhere else. (Oct 2016)

“ Very professional, friendly and particularly patient and understanding towards nervous patients. (Sep 2016)

“ The place is very clean and modern and the people who work there are lovely and welcoming. I also feel I get the best advice on how to best look after my teeth. (Aug 2016)

“ The dental service has been extremely friendly, always ensuring I am aware of what they are doing, and making me confident they are knowledgeable on the topic, and know exactly what they are doing/talking about. (Jul 2016)

“ first time here, very impressed. professional environment, friendly staff and welcoming. dental staff were great with the kids. (Feb 2016)

“ Lovely new extension. It’s like a 5 star hotel (Feb 2016)